Contact Hedgerows and Hagstones

FAQs and contacting Hedgerows and Hagstones

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Questions about bookings

The answers to most queries about a booking you have made can be found on your booking confirmation email. This is sent automatically upon booking - please check your spam folder if it has not arrived in your inbox.

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What does an event entail?

Information on each event and what it entails can be found on each course's specific page. They can be found by clicking the links through to them on this page.

 

When is the best time to come on an event?

That entirely depends on what you are more interested in. Events are held throughout the year with the winter months focusing predominantly on indoor talks. 

When in comes to foraging courses, these focus on whatever is found on the day. Spring and summer foraging courses are predominantly plant-based, while fungi are more likely to be found in autumn. Coastal location courses will have some focus on coastal species.

All courses in all seasons have interesting species to discover and learn about.

We cannot guarantee what species will be found on any given day as this depends heavily on the preceding weather conditions. Please note, we will cease to offer regular foraging courses from June 2027.

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How do I redeem a voucher?

Information on redeeming a voucher can be found here.

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My voucher isn't being accepted

Please ensure you have followed all the steps here. There is a different procedure for online courses that can be found on this page, too.

 

My voucher is about to expire or has expired, what can I do?

Information on vouchers that are about to expire can be found here.

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When are more event dates added?

Dates are added throughout the year. We publish them as soon as they are confirmed by venues, so if they are not on the website we don't have any more confirmed dates for that venue or event at that point. The best way to be alerted to date releases to subscribe to our newsletter.

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Do you offer private events?

We do offer private events but dates are very quickly booked. To enquire, please visit this page.

Please note, you will need permission from the landowner for a private course to take place. 

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Identification help requests

We get hundreds of requests for help with identification of plants and mushrooms each week. Unfortunately, we cannot reply to them all and only those from our customers will be responded to - please confirm the event you attended in the subject line if you are requesting identification help and allow plenty of time for a response. 

 

If you need information on anything other than that listed above, you can contact us via email. 

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Our telephone number is 02477 360222 however, due receiving a large volume of spam calls it is not being monitored until further notice, we therefore recommend emailing or messaging us on WhatsApp if you are unable to find your answers above or on your booking confirmation email.